Privacy Policy

Department of Energy – Abu Dhabi (“DOE”, “we”, “our”, or “us”) understands that your privacy is important, and we have adopted this privacy policy (the “Policy”) to describe what information may be collected about you by us when you access or use the website (the “Site”). This Policy also describes how that information may be used or disclosed by us. This Policy does not apply to information about you that may be collected by us other than through the access or use of our Site. We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.

Personal Information and Log Data

DoE will collect information that your browser sends whenever you visit our Site ("Log data ") or social media accounts. 
This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, The time spent on those pages and other statistics. In addition, we may use third party services such as Google Analytics that collect, monitor and analyze this.
“Personal Information” is information about you for example but not limited to your name, address, birth date, email address, telephone number or other information such as cookies, described below in “Website” as well as other information. 
DOE may place advertisements about our services on other websites. These other websites may use cookies and other technology such as web beacons or tagging to measure the effectiveness of our ads. The use of such cookies is also subject to the privacy practices of those other websites and the ad serving companies serving our advertisements on those websites, not this Policy. We have no access or control of the cookies or web beacons set by third parties.
Finally, should you take advantage of services available by other companies, or visit or interact with other websites, including by following links to those websites you find on the Site, you may be providing Personal Information to those third party companies or websites. Any information about you received by those third parties will be governed by their privacy policies, not this Policy. DOE is not responsible for any links posted to the Site or any information you provide as a result of clicking on such links. We encourage you to read the privacy statements of each and every website that collects personally identifiable information.

How We Use Personal Information

DOE will not use or disclose Personal Information, other than as set forth herein or as described in our written agreements with you.
We may collect, use, and disclose your Personal Information for the following reasons:

  • To provide you access to the Site;
  • To offer or provide you with Energy information and services;
  • To provide services necessary to, or used in, the provision of our programs and services;
  • To protect our rights or property or to protect customers or other third parties from fraudulent, abusive, or unlawful use of, or subscription to, our                        campaigns and services;
  • To provide you with information regarding activities or services, referrals, or administrative services;
  • To enforce or apply our agreements with you; and
  • To comply with governmental laws, regulations, orders and to cooperate with governmental investigations


We or third party delegated from us may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information that DOE is constantly determined to enhance the quality and selection of the activities and services that we offer. 
Information about you, including Personal Information, may also be disclosed as part of any merger, formation of joint ventures, or transition of service to another provider, as well as in the unlikely event of a cancellation of DOE in which Personal Information would be transferred as one of the business assets of us. DOE may also disclose Personal Information to standardization agencies.
Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive. Like many sites, we use "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.


The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Policy Updates

This Privacy Policy is effective as of 17th Jan 2021 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page. We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy. If we make any material changes to this Privacy Policy, we will place a prominent notice on our website. Contact Us if you have any questions about this Privacy Policy.





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